FAQs | Pointer Data

YES, you can cancel registration anytime by disabling the auto renewal option in our clients´ portal.

Do I receive a refund if I cancel my subscription?

Cancellation does not provide refunds but suspends future renewal charges and access to our services website after the subscription is due.

Can I change my subscription plan anytime?

YES, to do that just contact Customer Care at customercare@pointer-data.com

When will I get billed?

You will be billed one day prior to expiration date of your current subscription.

When will I receive the invoice for my subscription plan?

You will receive the invoice for your subscription plan as soon as the payment gateway approves the payment.

How often are the leads updated in the platform?

Leads are updated on a daily basis.

In which States is Birddog Solutions available?

In Texas for the time being, but more States and Counties will be added regularly. If you are interested in a particular area, let us know at customercare@pointer-data.com and we will contact you as soon as it is available.